a-) The return process starts with the delivery of the product to you and is valid for 7 days following the invoice date.
b-) Any opening, deterioration, breakage, destruction, destruction, tearing, use, etc. in the product and its packaging. In cases where conditions are detected and if the product cannot be returned in the state in which it was delivered to the customer, the product cannot be returned and the price cannot be refunded.
c-) The shipping fee will be paid by the customer for shipments made in accordance with the return conditions.
d-) The products to be returned must be delivered to us by the cargo companies that our company works with.
e-) You can return the product or products you have purchased without destroying, using and resalability of the product, within seven (7) days from the date of delivery, stating the reason.
f-) The return process starts with the arrival of the product to our company. The necessary information will be given to the consumer via e-mail or telephone as a result of the examination and approval to be made within the first 7 days after the delivery date regarding the returned damaged or defective products.
g-) It takes an average of 7 working days to finalise the transactions related to the returns made in accordance with the return conditions and to transfer the amount you have paid to your account or credit card.
h-) Returns of unpackaged, used, destroyed, etc. products are not accepted. The return must be made with the invoice, original packaging and contents of the product.
i-) The return conditions are also detailed in the distance sales contract you have signed when purchasing the product.
Right of Withdrawal:
(The buyer has the right of withdrawal within 7 days from the delivery of the contractual product to him or the person / organisation at the address indicated. In order to exercise the right of withdrawal, the SELLER must be notified by fax, email or telephone within this period and the product must not be used within the framework of the provisions of Article 5. If this right is exercised, it is obligatory to return the original invoice with a copy of the cargo delivery report that the product delivered to the 3rd person or the BUYER has been sent to the SELLER. Within 7 days following the receipt of these documents, the product price is returned to the BUYER. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded. The shipping cost of the product returned due to the right of withdrawal is covered by the SELLER.
We undertake that the consumer has the right to withdraw from the contract by refusing the goods or services within seven days from the date of receipt of the goods or signing of the contract without any legal and criminal liability and without any justification, and we undertake to take back the goods from the date of receipt of the withdrawal notification to the seller or provider.
In accordance with the 385 numbered tax procedure law general communiqué, in order to make the return transactions in accordance with the general communiqué of the tax procedure law, the relevant sections of the invoice with the return section we have sent to you must be filled in completely and sent back to us together with the product after signing.
You can contact us via info@devicedeal24.com to exercise your rights listed above.
Return Address:
Rietveldenweg 43a 5222 AP s-Hertogenbosch Netherlands
Contact
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